Refund policy

Slushco wants every order to arrive in good condition and match what you purchased.

Because our products are beverage related, we generally do not accept returns for change-of-mind purchases or products that have been opened or consumed.

This policy does not affect any rights you may have under applicable South African consumer-protection law.

 

If your order arrives damaged, please contact us as soon as reasonably possible.

To help us investigate the problem, please provide:

Your order number.

A description of what happened.

Photographs of the damaged product and packaging, where possible.

We may ask for additional information if it is needed to investigate the delivery issue.